Need help with Cash Empire Clicker on iPhone or iPad? A real person reads every email.
Email: support@moneyprinterempire.app
We aim to reply within 2 business days. Please include your device model, iOS version, and a description of the issue (screenshots help a lot).
Open the Shop tab and tap the small "Restore Purchases" link at the bottom. Non-consumable purchases (Premium, Founder Pack, packs and vaults) are restored instantly. Consumables (gem packs, time warps) are delivered at the moment of purchase. If something is still missing, email us with your App Store receipt.
All payments are processed by Apple. Refund requests are handled exclusively by Apple at reportaproblem.apple.com.
If you were signed in, open Settings inside the game and use Cloud Backup → Restore. If you weren't signed in, progress is stored only on your device and may not be recoverable — we recommend signing in to enable automatic cloud backups.
Email support@moneyprinterempire.app with the subject "Delete my data" from the email you signed in with. Your account, cloud saves, and leaderboard entries will be deleted within 30 days. See our Privacy Policy for details.
No. Every currency in the game is fictional, has no real-world value, and can never be cashed out. The game contains no gambling.